Hosting Support and FAQ

Our support team is ready to provide you with secure, stable, fast and inexpensive hosting options right now.

Hosting plans from
$9.95 per month

New Plans - New Prices

Check out our new Fired Up hosting plans starting at $9.95 per month for 1500MB of hosting space.

CLICK HERE

Our servers run Apache web server software on linux systems configured to offer a wide range of technologies and enable dynamic and/or database driven sites.

30 day money back guarantee

Please use the form below to request technical assistance and support. You may also wish to consult the following resources which answer most common queries:

Online Manual
Frequently Asked Questions

You may also wish to contact us directly by email at info@up.co.nz [Please note that we only provide support by email]

Technical Support Form

Please complete this form for all technical support questions or for additions and changes to existing accounts. You will receive a response to your request within 24 hours.

All Fields Are Required

*Your Name:
*Email Address for Response:
*Name of domain with problem:


*Is this a new account? (was it activated within
the last 3 business days or 5 days if including weekend):


List your questions and problems here:

Please review this form before submitting. For security purposes, your remote address and user agent are traced through submission.

PLEASE SUBMIT ONLY ONCE.