Chapter 1
Account Overview

Chapter 2
Getting Started

Chapter 3
Control Panel Overview

Chapter 4
FTP Instructions

Chapter 5
SSH / Telnet

Chapter 6
Email Software Setup

Chapter 7
File Manager

Chapter 8
Change Password

Chapter 9
Mail Manager

Chapter 10
Site Statistics

Chapter 11
Mailing List

Chapter 12
Microsoft FrontPage

Chapter 13
Site Creation Tool

Chapter 14
Counters

Chapter 15
Protect Directories

Chapter 16
Redirect URL

Chapter 17
Search Engine

Chapter 18
Formmail

Chapter 19
PGP & PGP Mail

Chapter 20
Mime Types

Chapter 21
Anonymous FTP

Chapter 22
Archive Manager

Chapter 23
SSL (Secure Server)

Chapter 24
MySQL

Chapter 25
Shopping Cart

Chapter 26
CGI-bin

Chapter 27
Real Audio / Real Video

   

Chapter 2 - Getting Started

IN THIS SECTION



The Files In Your Account


When you initially log into your account you will see a directory listing similar to the following:

yourdomain-logs
yourdomain-mail
yourdomain-secure
yourdomain-www
www

DO NOT DELETE OR RENAME any of these directories. These directories are automatically setup by the system and required in order for your account to function. Deleting or renaming any of them will cause fatal errors that can only be repaired by deleting and resetting your account. Deleting and resetting your account will inadvertently cause you to experience DNS problems. DNS problems are not something that can be manually fixed, as they can only work themselves out in an unpredictable amount of time.

Of these directories, the ONLY ONE that is important to you is the www directory. This is the directory where you will upload your web pages and create other subdirectories that will pertain to your web site. Your pages WILL NOT be viewable on a web browser unless they are uploaded to this directory.

When you initially enter your www directory, you will see a directory/file listing similar to the following:

cgi-bin
stats
uploads
index.html

Again, DO NOT DELETE OR RENAME any of the directories within this folder. These are directories created by the system and are required in order for your account to function.

Of these directories, the ONLY ONES that are important to you is the cgi-bin (this is where you will upload your cgi scripts) and any directories that you may create for your web pages.

As you add options from your Control Panel, such as the Shopping Cart, Search Engine, install the Mail List software, or any other options you utilize from the Control Panel, the system will automatically create other directories within this area. ANY AND ALL sub-directories and/or files created by the system are required by the system to make a particular function operate and SHOULD NOT BE DELETED OR ALTERED IN ANY WAY.

The index.html page is the default entry page for your account and this file SHOULD BE REPLACED by one of your own design, but IT MUST BE named index.html.

This directory (www) is where you upload your other pages as well as create any subdirectories that you may need.

Below is a brief description of the different directories you may or may not see when you log into your account at any given time depending on what options you have utilized from your Control Panel. These are only descriptions and these directories should not be altered in any way unless we have instructed you to above.

File/Directory Name - Description

domain-anonftp - this folder is used for your anonymous users to download public files.
domain-web-logs - this folder contains all access logs of visitors to your site
domain-mail - this folder holds all POP mail accounts for your domain
domain-www - this folder stores all html files for your domain (same folder as the www folder)
www - this is where you put all your html files and subdirectories (same folder as the domain-www folder)
domain-secure - this folder stores all secure html files (same folder as www folder and domain-www folder) this is an aliases folder that is secure when the right URL path is called correctly. Example: https://secure-server.net/domain_name/file.name

Refer to Chapter 7 where you will find more information regarding the directories and files in your account.

Where and how to upload your files


ALL files must be uploaded to your www directory in your account. Please read above section All the files in your account.

Files are uploaded to your account via FTP_32 or Fetch. Please refer to Chapter 4 - FTP Instructions.

If you are new to the Internet, this is all probably pretty overwhelming to you. We soon hope to develop a Newbie Package section where you'll find tutorials to assist you in getting your web site up.

404 Page Not Found


Creation of a default 404 Page Not Found page via the .htaccess file is not currently available.

How to view your pages on the WWW


You can view your pages within any browser by typing the following in the URL.

http://www.yourdomain.co.nz
http://yourdomain.co.nz
www.yourdomain.co.nz
http://www.yourdomain.co.nz/index.html
http://yourdomain.co.nz/index.html
www.yourdomain.co.nz/index.html

If you are getting an error when typing the above several things could have gone wrong, these are as follows:

1) Your initial page is not named index.html
2) The code in your index.html page is incorrect
3) Domainz has not yet completed your registration/transfer request. (this process can take up to 72 hours). Note, you can track progress on the requested domain name at the www.domainz.co.nz site.
4) Your account has been deactivated due to non-payment, non-compliance of our policies, or spamming violations - users need to contact Technical Support.

NOTE: If your account has been deactivated due to spamming violations, we had no control over the deactivation itself. Our spamming policies are set forth by our backbone providers themselves and when an account violates these policies, the backbone steps in and removes the account in question from our server without the option of reactivating. We have no control over this and feel that our warnings throughout our web site as well as within our User Agreement is sufficient warning to our users to not spam.

The best advice that we can pass on to our users is DO NOT SPAM. There are only so many backbones and while you may find it convenient to hop around from hosting company to hosting company, eventually you will start getting "We don't want your business" from the hosting companies, this is because the backbone will not allow them to host you because you've been banned for spamming. You don't have to like this rule, but it's the one that rules your existence on the Internet.